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Withdrawal
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Fast Withdrawal
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Balance Inquiry
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Mini Statement
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Deposit –Cash & Cheque
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Fund Transfer
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PIN Change
ALL India ATM sharing-BANCS-
EDCB has joined in BANCS (Consortium of all India ATM network of Banks) network of Automated Teller Machines, spread all over the country. The objective behind this participation is to provide 24/7 (365 days) ATM service anywhere in India through state-of the art electronic fund transfer system shared by the participating banks. The main participant bank’s are Bank of India, Axis Bank, IDBI Bank, Cosmos Bank, Saraswat Co-operative Bank, Greater Mumbai Co-operative Bank, Air C-operative Employees Bank, Punjab & Maharashtra Co-operative Bank, etc. The customers can avail the service of around 4500 ATM’s in this consortium.
ATM NETWORK SERVICES:
1. Balance Enquiry
2. Cash Withdrawal (Normal & Fast cash )
Prepaid Card Service:
Bank has introduced ATM prepaid card service named ”EDCB PRIME CARD’ for the member Co-operative Societies of the Bank, with a view to extend the ATM service to the members bank customers. It has designed as non-personalized cards and can be delivered across the counter. The cash charging can be done from the Co-operative Society themselves.
Exceptional Service
1. Bank On Wheels
The Bank has set up a branch counter in a Van with On line Real time banking facility. The Van is also equipped with an On line Real time ATM (Cash Dispenser) This Mobile Bank will be stationed at pre-defined locations at stipulated time, during which the customers can have all kinds of online Banking operations as good as they are doing it from a real Branch Counter.
Time Schedule of Bank On Wheels
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Place |
Weekdays |
Saturdays |
|
Hill palace, Trippunithura |
9.30 am to11am |
9.30 am to 10.30 am |
|
Kochi Refineries Ltd. |
11.10 am to 12.30 pm |
10.40 am to 11.10 am |
|
Maradu Market |
1.00 pm to 3.15 pm |
11.30 am to 12.30 pm |
2. Bank On Waves
The Bank has set up a branch counter in a VESSEL with On line Real time banking facility. The Boat is also equipped with an On line Real time ATM (Cash Dispenser. This Mobile Bank will be sailing through the backwaters of Kochi and will be harbored at pre-defined boat jetties at the stipulated time, during which the customers can have all kinds of online Banking operations as good as they are doing it from a real Branch Counter.
Time Schedule of Bank on Waves
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Place |
Weekdays |
Saturdays |
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Kadamakudy |
10.30 am to 11.30 am |
10.30 am to 10.50 am |
|
Chennoor south |
11.45 am to 12.15 pm |
11.05 am to 11.20 am |
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Pizhala |
12.30 pm to 2.00 pm |
11.35 am to 11.55 am |
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Mulavukad |
2.15 pm to 3.30 pm |
12.10 pm to 12.50 pm |
ANY BRANCH BANKING (ABB)
Any Branch Banking facility has been activated by the bank since November 2005. Customers can do Online, Real-time withdrawal and remittance across the Branches.
Office Automation
The Bank is now on the process of automating its Operations in every possible area. Being part of that, a major Project (office automation) is being implemented for the Automation of Loans Processing, Processing of Circulars, Office File Movements, Scanned Documents, and Document Storage. The objective is to achieve the true benefits of a Paperless Office.
For the automation of Loans Processing, Office File Movements, Processing of Circulars, Scanned Documents and Document Storage, the following solutions are implemented.
Workflow management is the process of the movement of documents/files/scanned images/notes etc from one desk to another where it is further routed/ forwarded/ approved/ rejected /responded. All these process flow will be carried out through computers.
Document management system is the process of classification, storage, searching, retrieval, maintenance and management of documents. The Documents can be a typed document or a scanned document. It can be of texts, graphs or even pictures. All these management process will be carried out through computers.
Banking
Bank has started SMS banking since June2008. SMS Banking Application allows the Bank Customers to perform SMS Banking. SMS Messages respective to the transactions on their Account can be Pushed from the Bank as well as Customers can request (Pull) for transactions on their Accounts using the Keywords defined by the Bank. The Bank will also be able to send Bulk SMS – Promotional Messages, Features etc,
Messages are classified as Push, Pull, Advices, Acknowledgements, Alerts, Greetings and promotional.
PUSH:
Push Messages are one way SMS messages to be sent out to the Customers from the Bank SMS Messages on the specified customer’s accounts that could include savings, current, loans, deposits, credit cards can be pushed from the bank based on the customer’s preferences set during the registration. Out of the 40 push services implemented; major items are
Available Push Services
Ø Account related alerts
Ø Deposit Matured Notification
Ø Loan overdue Notification
Ø Payment due notification
Ø Salary Credit notification
Ø Cheque return notification
Ø Greetings
Ø Common Messages
Ø Business promoting messages etc
PULL:
Two way SMS to be originated from the Customer and response from the Bank are called Pull Messages. Customers can also request (Pull) for transactions on their Accounts using the Keywords defined for each type of transaction by the Bank. Out of the 26 pull services implemented; major items are
Available Pull Services
Ø Account Balance Inquiry
Ø Statement Request
Ø Stop Payment (Cheque)
Ø Statement Last ‘n’ Transactions
Ø Cheque Book Request
Ø Exchange Rate
Ø Deposit details
Ø Utility Bill payment
Other Services
EDCB MONEY GROWTH
As a modest step towards making the bank a financial super market offering all banking and financial services under one roof, Bank has formed a separate division and started function on 30th March 2007 at 7th Floor of Aksharamandiram, to provide opportunities to our customers and to the public at large to enter into the world of better banking and financial services – MONEY GROWTH- with special focus for long-term investments in mutual funds and insurance products. This division is unique in many respects and first of its kind among the bank in cooperative sector; helps the common people like workers, school teachers, farmers, organizations like P.F trusts, Welfare funds and other groups, who are not well aware of the opportunities to tap the financial benefits of long-term investments and savings. In short the division intends to help the ordinary people to help themselves in their financial growth and prosperity.
General Insurance:
Bank has entered into an agreement with United India Insurance Co. Ltd. for providing general insurance cover on referral basis to the banks clients availing various types of loans such as House loan, Vehicle loan etc. In the unlikely event of destruction or damage to such assets through fire or natural calamities or accidents the borrowers will be fully indemnified. In addition accident insurance cover to individuals, provides another attractive product, which promises a lump sum payment in the event of death or serious disability of the insured.
Life Insurance:
For Life Insurance the bank has a tie up with Life Insurance Corporation of India and acts as the corporate agent. The products include both investment oriented and conventional insurance products giving customers a wide range to choose from and available with all our out lets.
Mutual Fund:
Bank has entered into distribution agreements with major Mutual Funds like, UTI MF, LIC MF, SBI MF, CAN ROBECO, Reliance Mf, DSP Blackstone, Tata MF, HDFC MF, ICICI MF and Franklin Templeton. Their products are available with the selected branches.
Social Commitments
MITRA Agricultural Producer Co.
Bank actively supporting MITRA, a co-operative company specially formed to aid the farmer’s fraternity in general in particular to inculcate best practices of organic agriculture.
EMS Co-operative library(Link to Library)
The Bank runs a library for the benefit of general public named after the famous thinker, ideologist, EMS (E.M.Sankaran Namboothiripad). The library is one among the best in India having 5000 members and a book base of 50000.
Rural Academy for Management Studies (RAMS)
A registered Charitable society under the chairman ship of Adv. M.M. Monaye MLA , Chairman of the Bank, registered under the Travancore-Cochin Literary, Scientific and Charitable societies Act 1955 ( Act 12 of 1955)with the object of- the welfare of those who are dedicated to the co-operative sector, including employees - to do scientific research in the field of co-operation, banking law and rural management – establish knowledge centers and educational institutions in professional fields – to promote education and training, research and development, consultancy and related services of international standards. As a 1st step activities are started for a School of Business Management Studies.
Social Benefit Fund (SBF) : With a view to uphold the values of Co-operative principles, our bank has raised social benefit fund and giving financial assistance to the poor and downtrodden people. Bank has the unique distinction in implementing the following activities.
(a) Scholarship to students- 50% of the SBF is utilized for giving scholarships to 250 students every year. Poor students hailing from any commodities who are excellent in studies are selected for scholarship and providing financial assistance to them until the course is completed.
(b) Development of villages- Since villages are the backbone of Indian economy, upliftment of them is the prime aim of a co-operative bank. In order to accomplish the aim, 30% of the SBF is set apart for the development of villages. Many of the remote villages in our district have utilized this fund.
(c) Medical aid- In every sphere of life, the poor people will be the victims of fatal diseases, natural calamities and other disastrous events. Bank is extending much help to such people in their hardship by utilizing the 20% of the SBF.
Co-operative Development Fund : In addition to social benefit fund, bank has maintained a Co-operative development fund (CDF) in view of strengthening the feeble societies in the district. From this fund interest free loan and grants are sanctioned to the societies.
In short SBF & CDF are a great boon to lay man and feeble societies in the district and through this bank stand as a role model to other co-operative institutions. Thus these two funds remain as two golden feathers weaved to the credit of the bank.